Cancellation Policy

Terms and Conditions Before you rent our teepees, please make sure to thoroughly read and understand our terms and conditions. What Payment is Required? A 50%* non-refundable booking fee is required to reserve date and time. This will be deducted from total due. Booking TWO WEEKS prior to delivery date is recommended (due to high request) but not required. If full balance is not received ON TIME (14 days prior to event) event will be cancelled and result in a loss of deposit and will require a new deposit to reschedule as stated in our Terms and Conditions. ​ Cancellations and changes made less than 14 day prior to the event will be asked to reschedule no refunds. Last minute booking (Less than 14 days prior to event) is subject to availability, FULL PAYMENT, and a rush fee. Party Items Damage/Lost or Stolen: Any damages or lost/stolen rental equipment will incur a cost equal to its replacement. We reserve the right to exit immediately due to illegal activity or rude and disrespectful clients. You will be charged the full price for the party. Liability to Third Parties The business will not be held responsible for accidental damage caused by your guests. We assume no responsibility or liability for accidents or damage caused during your party. Additionally, we will not be liable for claims for personal injury or death while using our equipment during your hire period. The items are made for children and customers have a duty to care to supervise. Beverages/Food/Makeup/Pets Pets, makeup, food and drinks are prohibited inside the teepee. Any stains inside or outside the tents will result in a penalty charge of $50 plus a $50 cleaning fee. Photography Dream Big Slumber Party reserves the right to use photographs taken at your event in any promotional media controlled by us. Rest assured that we will never use identifying information in these images. If you would like an image removed, please contact us immediately via email or text. Feel free to tag Dream Big Slumber Party in any of your social media posts. Environment A non-smoking environment must be provided at all times during the teepee rental. Please do your best to keep pets away from the teepees. No food allowed. Shoes are not allowed in the teepee. Pets, food and drinks are prohibited inside the teepee.

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